[vc_row][vc_column][smartslider3 slider=”2″][distance type=”3″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][twenty20 offset=”0.5″ img1=”9965″ img2=”9966″][/vc_column][vc_column width=”1/2″][subtitle heading=”3″ subtitle_content=”It’s All About Us When It Comes To 5 Star Floor Care”][vc_column_text]With 21 years of trading, 5 Star Floor Care always aiming set the standards as market leaders in the floor care industry. Dedicated to constantly updating our skills, knowledge, and training as well as our technical procedures and equipment. We are very proud and committed to offering you a comprehensive range of floor care services. These are in line with the current British standards and practices.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGMFpreURPMFd4WUUlM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGTzV6YTVybUdJSmslM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][/vc_column][vc_column width=”1/2″][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGV1ZkdkRtS3VPYU0lM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGZW9WVDg5ekF4a0ElM0ZyZWwlM0QwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][/vc_column][/vc_row][vc_row][vc_column width=”1/3″ offset=”vc_hidden-sm vc_hidden-xs”][vc_widget_sidebar sidebar_id=”left-sidebar”][/vc_column][vc_column width=”2/3″][subtitle subtitle_content=”FIRST-CLASS FLOOR CARE”][vc_column_text]A risk-free, 100% satisfaction guarantee on all of our services is available due to our confidence that you will be another one of our thousands of delighted customers we have serviced over the last 21 years of trading. Also providing a money-back guarantee on selected cleaning and restoration services and certified by The Clean Trust, our associations are as follows:[/vc_column_text][vc_raw_html]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[/vc_raw_html][subtitle subtitle_content=”WHY CHOOSE US?”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJyb3clMjIlM0UlMEElMDklM0NkaXYlMjBjbGFzcyUzRCUyMmNvbC1tZC02JTIyJTNFJTBBJTA5JTA5JTNDdWwlMjBjbGFzcyUzRCUyMmN1cy1saXN0JTIyJTNFJTBBJTA5JTA5JTA5JTNDbGklM0UlM0NpJTIwY2xhc3MlM0QlMjJmYSUyMGZhLWFycm93LXJpZ2h0JTIyJTNFJTNDJTJGaSUzRUZ1bGx5JTIwVHJhaW5lZCUyQyUyMENvbXBldGVudCUyQyUyMGFuZCUyMEZyaWVuZGx5JTIwU3RhZmYlM0MlMkZsaSUzRSUyMCUwQSUwOSUwOSUwOSUzQ2xpJTNFJTNDaSUyMGNsYXNzJTNEJTIyZmElMjBmYS1hcnJvdy1yaWdodCUyMiUzRSUzQyUyRmklM0VRdWFsaXR5JTIwU2VydmljZSUyMGZyb20lMjBJbnN0YWxsYXRpb24lMjB0byUyMFJlc3RvcmF0aW9uJTNDJTJGbGklM0UlMjAlMEElMDklMDklMDklM0NsaSUzRSUzQ2klMjBjbGFzcyUzRCUyMmZhJTIwZmEtYXJyb3ctcmlnaHQlMjIlM0UlM0MlMkZpJTNFRnVsbHklMjBJbnN1cmVkJTIwZm9yJTIwWW91ciUyMFBlYWNlJTIwb2YlMjBNaW5kJTNDJTJGbGklM0UlMjAlMEElMDklMDklM0MlMkZ1bCUzRSUwQSUwOSUzQyUyRmRpdiUzRSUwQSUwOSUzQ2RpdiUyMGNsYWFzJTNEJTIyY29sLW1kLTYlMjIlM0UlMEElMDklMDklM0N1bCUyMGNsYXNzJTNEJTIyY3VzLWxpc3QlMjIlM0UlMjAlMEElMDklMDklMDklM0NsaSUzRSUzQ2klMjBjbGFzcyUzRCUyMmZhJTIwZmEtYXJyb3ctcmlnaHQlMjIlM0UlM0MlMkZpJTNFRnJpZW5kbHklMkMlMjBQcm9mZXNzaW9uYWwlMkMlMjBhbmQlMjBLbm93bGVkZ2VhYmxlJTIwU3RhZmYlM0MlMkZsaSUzRSUyMCUwQSUwOSUwOSUwOSUzQ2xpJTNFJTNDaSUyMGNsYXNzJTNEJTIyZmElMjBmYS1hcnJvdy1yaWdodCUyMiUzRSUzQyUyRmklM0VFeGNlbGxlbnQlMjBDdXN0b21lciUyMENhcmUlM0MlMkZsaSUzRSUyMCUwQSUwOSUwOSUwOSUzQ2xpJTNFJTNDaSUyMGNsYXNzJTNEJTIyZmElMjBmYS1hcnJvdy1yaWdodCUyMiUzRSUzQyUyRmklM0UxMDAlMjUlMjBTYXRpc2ZhY3Rpb24lMjBhbmQlMjBNb25leS1CYWNrJTIwR3VhcmFudGVlJTNDJTJGbGklM0UlMjAlMEElMDklMDklM0MlMkZ1bCUzRSUwQSUwOSUzQyUyRmRpdiUzRSUwQSUzQyUyRmRpdiUzRQ==[/vc_raw_html][distance type=”2″][vc_row_inner][vc_column_inner][vc_column_text]

100% SATISFACTION GUARANTEE

When you are not happy with our services and we fail to deliver the result that we have promised you, we will return to your premises and attempt to rectify the issue completely free of charge.[/vc_column_text][vc_column_text]

MONEY-BACK GUARANTEE

If our services fail to meet your expectations by us failing to perform our services with a lack of reasonable care and skill and you believe we have fallen short of industry standards. Then please inform us of your issue within 30 days of us completing the job by email to info@5starfloorcare.co.uk.

We pride ourselves on HONESTY, QUALITY OF WORK & CUSTOMER SERVICE ,so in this rare occurrence we would ask you to give us sufficient opportunity to rectify the problem. If the problem cannot be rectified by our skilled workers and the issue is one which has been caused by us and we cannot rectify it, then we will offer you a full refund for the work that you are not satisfied with. Please see our terms and conditions below.

***PLEASE NOTE WE DO NOT CLAIM TO BE ABLE TO & CAN NOT GUARANTEE COMPLETE STAIN OR ODOUR REMOVAL FROM FABRICS OR POROUS MATERIAL INCLUDING CARPETS, UPHOLSTERY & WOODEN FLOORS, OR OTHER DEEP SCRATCHES, BURNS, GAUGES & OTHER PRE-EXISTING CONDITIONS CAUSED BY YEARS OF NEGLIGENCE BE COMPLETELY REMOVABLE WITH OUR CLEANING OR RESTORATION SERVICES ***

[/vc_column_text][/vc_column_inner][/vc_row_inner][distance type=”2″][subtitle subtitle_content=”TERMS AND CONDITIONS”][vc_column_text]Please read our terms and conditions below before proceeding with any of our services.[/vc_column_text][vc_column_text][accordions id=”10397″][/vc_column_text][vc_column_text]Extra Charges of £10 to £20 MAY Be Incurred for:

  • Collection and Delivery of Keys from One Address to Another
  • Bringing Up Machinery per Flight of Stairs to Perform Work in Premises with No Lift
  • Excessively Unprepared Rooms Where Multiple Items Need Constant Moving for Cleaning to Commence
  • Rooms Booked on the Regular Rate in Need of Stain Removal, Deodorising, or Sanitisation
  • Larger than Average Rooms that Exceed 12ft by 12ft
  • Rooms with an Above Average Amount of Furniture if It Is Required to Be Moved
  • Streets with Pay & Display/No Parking
  • Areas within ULEZ & Congestion Charge Zones

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][/vc_column][vc_column width=”2/3″][distance type=”2″][iconbox type=”23″ icon_title=”AREA PREPARATION” title_color=”#9f6b56″ iconbox_content=”Before we commence, we prepare by protecting all delicate areas and items surrounding the area to be cleaned once on-site. We also prep any items of furniture that need to be moved.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”PRE-CLEANING” title_color=”#9f6b56″ iconbox_content=”Our professionals prepare the area by removing dry soil and other compounds and contaminants.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”TURBO DRYING” title_color=”#9f6b56″ iconbox_content=”We can utilise both air movers and dehumidifiers if necessary in order to get the tiles dry enough to seal, depending on time requirements.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”PRE-TREATMENT” title_color=”#9f6b56″ iconbox_content=”We then pre-spray the appropriate solution onto the tiles to get the job done effectively. This depends on whether there may be efflorescence, wax, or old seals present, along with the type of tile that is being cleaned.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”DEEP CLEANING” title_color=”#9f6b56″ iconbox_content=”Depending on the size of the job and the condition of the tiles in some areas, deep cleaning may either be agitated manually or with a rotary machine before being pressure-extracted with our state-of-the-art clean and capture technology.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”SEALING” title_color=”#9f6b56″ iconbox_content=”Depending on the floor type, we may either seal the whole tile or just the grout lines. We make sure to use the correct type of sealant to achieve the correct results and prevent any further problems.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”POST-CLEANING INSPECTION” title_color=”#9f6b56″ iconbox_content=”Our team will not leave your premises until they are satisfied that the sealers have dried without any problem and also after you have looked at your fully restored floor. In the unlikely event that you are not delighted with the results, we will completely reclean the area for free. A 100% risk-free, money-back guarantee is available when you use our services. ” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”RINSING” title_color=”#9f6b56″ iconbox_content=”We always leave the floor within a neutral pH range and without any residues, ready for sealing if necessary.” icon_name=”fa-check-circle-o”][iconbox type=”23″ icon_title=”OUR SERVICE IS COMPLETELY TRANSPARENT” title_color=”#9f6b56″ iconbox_content=”

This involves an initial visit to your home where we identify the depth of your cleaning requirements and determine the best course of action. We also prepare a no-obligation, written quotation for you to look over, with all options quoted for upfront and absolutely no hidden charges.

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5 STAR MAINTENANCE PACKAGES

[/vc_column_text][vc_column_text]When you are a domestic customer, we offer you the opportunity to spread out the cost of your regular carpet, floor, and upholstery cleaning costs. You can choose a basic maintenance package that includes an initial full deep clean of your carpets, followed by another clean of any stained or heavy traffic areas.

During this period of time, you are covered for up to 2 emergency call-outs for spills or unfortunate accidents. Our professionals will do their best to respond within 48 to 72 hours.

We also offer a range of tailor-made services through our Gold, Silver, or Bronze maintenance packages, where you can spread the cost of cleaning and maintaining some or all of your floors and soft furnishings all year round. The key benefits of our maintenance packages are as follows:[/vc_column_text][iconbox type=”5″ icon_title=”Prolonged Life of Your Carpets” iconbox_content=”It is a fact that regularly cleaned carpets and upholstery last longer, appear less worn, and look better throughout their full life cycle.” icon_name=”fa-arrow-right”][iconbox type=”5″ icon_title=”No Charge for Emergency Call-outs” iconbox_content=”Immediate action is usually the difference between permanent staining and ruined carpets or upholstery.” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”Free Scotch Guarding/Stain Protection and Allergy Relief Treatments” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”Increased Hygiene and Allergy Relief All Year Round” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”No Need to Save up and Budget or Skip Your Annual Clean and Let Your Carpets or Furnishings Reach a Neglected State” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”No Need to Worry about When or Who to Use to Clean Your Dirty Carpets or Upholstery” icon_name=”fa-arrow-right”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][iconbox type=”5″ icon_title=”Prolonged Life of Your Carpets” iconbox_content=”It is a fact that regularly cleaned carpets and upholstery last longer, appear less worn, and look better throughout their full life cycle.” icon_name=”fa-arrow-right”][iconbox type=”5″ icon_title=”No Charge for Emergency Call-outs” iconbox_content=”Immediate action is usually the difference between permanent staining and ruined carpets or upholstery.” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”Free Scotch Guarding/Stain Protection and Allergy Relief Treatments” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”Increased Hygiene and Allergy Relief All Year Round” icon_name=”fa-arrow-right”][iconbox type=”5″ iconbox_content=”No Need to Worry about When or Who to Use to Clean Your Dirty Carpets or Upholstery” icon_name=”fa-arrow-right”][/vc_column][/vc_row]